Refund Policy

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At [Gym Repair Services], we strive to provide high-quality sports equipment repair, maintenance services, safety audits, and products. If you're not fully satisfied with your purchase or service, we're here to help.

1. Repair and Maintenance Services

• We offer a 14-day satisfaction guarantee on our repair and maintenance services. If you're not satisfied with the quality of our work, please contact us within 14 days, and we'll make it right by offering a re-repair or full refund.

2. Products and Equipment

• Products and equipment are eligible for a refund within 14 days of receipt if they are unused, in their original condition, and in the original packaging.

• Refunds for defective or damaged items will be processed after we receive the returned products.

3. Safety Audits

• Safety audit fees are non-refundable once the service has been completed or the audit has been scheduled.

4. How to Request a Refund To request a refund, please contact us at [admin@sportscarepro.co.nz] with your order details. Our team will guide you through the process.

5. Refund Process Once your refund request is approved, the refund will be processed with a small deduction fee within [3-5] business days to the original payment method.

This policy provides a simple, clear guide for your customers regarding refunds.